Reporting to the Manager of Quality Systems, the Quality Systems Engineer is responsible for the coordination and management of the Quality Management System. Ensures all business activities are in compliance with the ISO 9001: 2008 requirements. Assist in conducting and delivering audits. Follow up on the Audit non-conformance and corrective actions. Assist Engineering, Procurement and Production in setting up new procedures to improve the objectives of the business lines and reduce the cost of nonconformity in our business processes by using Quality Management System as a tool. Assist in the continuous improvement activities in Ottawa.
1. Monitoring Quality Levels
- Ensure Process Control Plans available and followed up.
- Monitor and maintain the results from all inspections and take the appropriate preventive and corrective actions.
- Conduct trend analysis for corrective actions.
- Participate in the management review.
- Investigate and work with suppliers to improve the quality of material being received from suppliers.
- Audit and evaluate external suppliers and incoming products
- Monitor and communicate supplier quality levels with management and suppliers
- Look for win-win opportunities that exist between the mint and their suppliers
2. Management of Quality Management System
- Assist in maintaining the ISO 9001:2008 Quality Management System and update the quality manual, operational procedure, forms, work instructions, process control plans and process specifications to improve business activities and optimize productivity with compliance to the new Quality Management System.
- Mapping of the procedures and getting involvement of other departments to improve their business process.
- Taking actions raised by internal audits to bring changes in the procedures.
- Updating and implementing procedures based on corrective and preventive actions.
3. Auditing of Internal & External Processes
- Identifies opportunities for improvement through process audits, and by analyzing adverse quality trends.
- Perform root causes analysis and employs problem solving techniques to resolve process problems.
- Instruct others in continuous process improvements, including the use of various problem solving and productivity techniques such as process mapping and cost benefit analysis.
- For all quality management needs, define training objectives, design training programs, including outline, text, presentation materials, handouts, and means to evaluate training effectiveness.
5. Scheduling and Attending Meetings
- Participate in production meeting as needed.
- Value stream mapping of the processes and participating in lean projects to improve productivity at the mint.
Experience and Competencies:
- Degree in Mechanical Engineering or equivalent
- Member of an accredited Association of a Provincial Professional Engineers (e.g. A.P.E.O.) or eligible to become a member
- Bilingualism is an asset
- Must have 5 - 8 years of progressive hands on Quality and/or process engineering experience
- Solid foundation in root cause analysis and problem solving techniques
- Effective communication
- Reporting organization facilitation and training skills is a requirement
- Knowledge of basic quality tools and techniques, understanding of FMEA, flow charts, control plans, SPC and variation reduction
- Working knowledge of measurement equipment and techniques
- Familiarity and understanding of Quality Management System (ISO 9001) is required
- Ability to function in a team-based environment in identifying process improvement, quality issues and supplier performance
If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumé and cover letter in confidence to:
Royal Canadian Mint, Human Resources,
320 Sussex Drive, Ottawa, Ontario, K1A 0G8
Fax : (613) 998-0272
e-mail : firstname.lastname@example.org
While we appreciate all applications, only those selected for interview will be contacted.
The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.