Jobs available at the Royal Canadian Mint

Senior Manager, Applications

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    Posted: 09/25/17
    Job Type: Full Time
    Location: Ottawa

    Reporting to the Director, Enterprise Applications, the Senior Manager, Applications is responsible for mission critical systems, including the Microsoft Dynamics ERP and Business Intelligence platforms and interfaces to dozens of supporting systems and services.  The incumbent will lead the architecture and development of solutions, establish standards and evaluate program and service performance through technical knowledge, research, analytical, interpretive and evaluative thinking and guided by  industry best practices, understand the business and what is practical and affordable for the RCM.  The incumbent is also responsible for leading a team of approximately 6 people.

    Essential Duties and Responsibilities:

    • Provides a high level of expertise in the RCM's business processes such as: supply chain management, order fulfillment, manufacturing, finance, shipping/logistics and inventory/warehouse management; and Microsoft technologies.
    • Designs and develops solutions to complex business needs by using evaluative thinking and applying industry best practices and standards, to deliver solutions that impact work practices and functions and that focus on process improvements which impact many business users across multiple business units.
    • Recommends solutions related to the Mint's ERP platform and Microsoft technologies that will benefit the Mint's business services across the entire organization.
    • Leads the virtual architecture team assuming an influential and leading role in the design of complex IT solutions from requirements to delivery.
    • Oversees the continued operation and availability of transactional systems by addressing technical and process issues as well as continuous improvement initiatives in conjunction with business management.
    • Responsible for the management and development of the RCM ERP and Business Intelligence application development team.
    • Researches, assesses and develops business cases and recommendations that will influence the strategic direction and adoption of new technologies including platforms, migrations and applications strategies.


    • University degree in Computer Science or Business or related field
    • Minimum of 10 years of IT related business experience
    • Minimum of 7 years of progressive management experience
    • IT process design with preference for certifications such as MOF or ITIL
    • Leading projects with a significant enterprise applications component
    • Microsoft Dynamics AX, Microsoft SQL, Microsoft BizTalk, Microsoft SharePoint 2010, Microsoft CRM and Microsoft Business Intelligence technologies
    • Microsoft development languages and tools including: X++, .NET, C#, TFS
    • Excellent verbal and written communication skills
    • Bilingual (English and French) mandatory


    If you qualify for the mandatory requirements, and if the above describes your abilities and interests, please forward your resumé and cover letter in confidence to:
    Royal Canadian Mint, Human Resources,
    320 Sussex Drive, Ottawa, Ontario, K1A 0G8
    Fax : (613) 998-0272
    e-mail :

    While we appreciate all applications, only those selected for interview will be contacted.

    The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities.

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