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Reporting to the Senior Manager, Engineering, the employee will be responsible for providing technical support to the Ottawa manufacturing facility.
Reporting to the Manager, Integrated Direct Sales, the Outbound Sales Representative contributes to the Mint's attainment of the Numismatic sales objectives by performing outbound telephone sales and customer relationship management for existing and new customers and by following up with customers to solicit further sales, assure customer satisfaction, and handle queries and complaints.
Reporting to the Director, Quality Systems, the Quality Systems Engineer, ISO is responsible for the coordination and management of the Quality Management System.
Reporting to the Manager, Integrated Retail Operations, the Senior Team Leader, Boutique & Tours is responsible for the daily operations of the Ottawa retail location.
Reporting to the Senior Director, Human Resources, the Administrative Assistant provides administrative support to the Senior Director and coordinates an extensive range of administrative tasks for the Human Resources Section.
Reporting to the Senior Manager, Engineering, the Technician, Engineering will be responsible for the planning, creation, organization, control, integrity & completion of item numbers, Bill of Materials (BOMs) & Routings for the Ottawa manufacturing facility.
Under supervision and within the policies and procedures of the Royal Canadian Mint (RCM), processes customers orders; up-sells customers to purchase additional products; converts information calls into sales and assists customers by providing information on RCM products, account status and shipment status.
Reporting to the Senior Manager, Customer Intelligence, the Analyst, Marketing Database will play an important role in helping the RCM to improve: its understanding of customer needs, measuring marketing campaign effectiveness, forecasting for customer conversion/retention and related revenues, and to explore for new customer segments through in-depth data analysis and reporting.
Reporting to the Senior Manager, Customer Marketing, Numismatics, the Program Manager, Masters Club, is responsible for the management of the Masters Club program - the Mint's customer loyalty program designed to engage, incent and reward top customers in the direct channel of the Numismatic business line.
Reporting to the Senior Manager, Customer Marketing, Numismatics, the incumbent is responsible for developing and executing direct marketing programs to support the acquisition and retention of direct channel Numismatic customers.
Reporting to the President and CEO, the Executive Assistant is responsible for providing administrative support for the CEO in assisting with her responsibilities, objectives and priorities.
Under supervision and within the policies and procedures of the Royal Canadian Mint, in a teamwork type of operation, protect life, property and assets of the Royal Canadian Mint; conduct preventive patrols; provide threat and risk analysis; control and monitor access of pedestrian and vehicular traffic flows within the Mint premises; enforce security policy and regulations; respond to emergency situations, including fire and medical emergencies in accordance to established and recognised emerg
Under supervision and within the policies and procedures of the Royal Canadian Mint, performs material handling duties, picking and packing of orders in shipping using scanners.