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Protective Services Officer

  • Protective Services
  • Ottawa
  • Full Time
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To apply, please forward your resume and cover letter by Apr 26, 2024

Named one of the National Capital Region’s Top Employers, the Royal Canadian Mint has a rich history dating back to 1908 and is recognized as one of the largest and most versatile mints in the world.

We produce coins for Canadian trade and commerce, manage the country’s coin system for optimum efficiency and cost, and are a world-renowned manufacturer of precious metals investment products, collectibles and medals. As a Crown corporation, we are owned solely by the Government of Canada, and mandated by the Royal Canadian Mint Act to mint coins in anticipation of profit and to carry out other related activities.

Our vision is to be the best mint in the world through our customer focus, talented people, commitment to sustainable practices and the value it adds to Canada and Canadians.

The Royal Canadian Mint is looking to staff a pool of pre-qualified candidates to fill future Protective Services Officer positions.

Full-Time (40 hrs)
Permanent Part-time(20-40 hrs)
Casual (0-40 hrs)

Essential Duties and Responsibilities

Reporting to the Supervisor, Protective Services, the Protective Services Officer (PSOs) is the font line of security defence. You ensure the security and safety of the Mint’s staff, assets & facilities. You monitor and respond to alarms and inform the Control Room and Supervisor in cases of emergencies or the presence of unauthorized persons. You investigate and prepare reports on accidents, incidents, and suspicious activities. You conduct preventive patrols, providing threat and risk analysis, controlling and monitoring access of pedestrian and vehicular traffic flows on the Mint’s premises. The PSO enforces security policies and regulations, and responds to emergencies, including HAZMAT response, fire and medical emergencies in accordance with established and recognized emergency plans and procedures.


Language Requirements:

Bilingual in both of Canada’s official languages (English and French). Single official language profiles will be considered. Must be willing to learn official second language.

Education and Experience:

  • Post-secondary certificate or diploma in a related field, relevant experience will also be considered
  • Valid First Aid and CPR certificate required
  • Valid provincial driver’s licence required
  • Valid firearms Possession & Acquisition Licence (PAL) for restricted and non-restricted firearms is an asset
    (click here for course & license information)
  • Experience identifying suspicious behaviour considered an asset
  • Experience working in a high-security environment considered an asset
  • Experience working with HAZMAT or industrial firefighting considered a strong asset


  • Knowledge in corporate security processes and emergency procedures
  • Knowledge of the Criminal Code of Canada (sections pertaining to use of force & powers of arrest)
  • Knowledge in accident prevention and safety, crisis intervention & de-escalation techniques
  • Knowledge of access control, intrusion detection, alarm monitoring systems, CCTV and other security systems
  • Knowledge of visitor management systems, x-ray operation and/or hand scanning


  • Ability to conduct security surveys, identify risks to the organization and respond effectively
  • Ability to escalate and report information in a timely manner
  • Ability to write clear and concise reports
  • Ability to motivate and maintain a positive work environment
  • Ability to work independently and to work with others as a team
  • High level of integrity & attention to detail


  • Critical Thinking
  • Conflict Resolution and Problem Solving
  • Interpersonal Skills
  • Cultural Awareness
  • Self-Starter
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