Sales Manager, Precious Metal Products and Services

• Lead and oversee the sales activities of a customer segment within the Mint’s precious metal businesses, in areas of key day-to-day account management, pipeline management, issues management and new business development.
• Develop sales through frequent customer and prospect meetings and establishing and maintaining direct contacts with numismatics retailers, wholesalers and other distribution channels.
• Develop deep knowledge and expertise in the Mint’s products and related services and ensure that key attributes and benefits are well understood by customers or prospective customers.
• Identify new market niches and establish new product and service offerings for the precious metals business, with an emphasis on the numismatics area.
• Provide input to and assist in business line strategic and operational planning, pricing strategies, sales activity planning, short- and long-term forecasting; budget preparation and performance measures; contribute to the formulation and implementation of cooperative advertising initiatives, programs, campaigns, etc.
• Work with cross-functional teams to ensure consistently high levels of customer satisfaction.
• Promote cooperation between team members, including supporting sales of other products and services, and with other departments to support service delivery and product development.

This position offers a hybrid work arrangement, requiring on-site presence at our Ottawa location three to five days per week, depending on meeting requirements and other activities.

This selection process may also qualify you for other positions with similar requirements and qualifications.

Languages Requirements:

Proficiency in both official languages (English / French) is required at the time of hire.  If no qualified candidate fully meets the required levels, other candidate language profiles may be considered in accordance with the Mint’s Staffing Policy. The linguistic profile for this position is:

Reading Comprehension: C Advanced

Written Expression: B Intermediate

Oral Proficiency: C Advanced

Education & Designation:

• University degree in a related area (e.g. business, finance or a related technical field) preferred

Experience:

• Minimum of 7 years of related business experience, including customer-facing roles

Additional Qualifications:

• Knowledge of any of the following:
  • Numismatics as an essential area of knowledge
  • Knowledge of other the Mint business areas is helpful
• Able to travel (10-30% of the time), and available to work extended and/or irregular hours
• Excellent written and verbal communication and interpersonal skills
• Ability to influence others and work in a team; strong negotiation skills
• Proficiency with financial concepts and calculations,
• Service oriented with an ability to prioritize tasks to meet customer and internal needs
• Highly motivated self-starter; takes initiative
• Sound judgment and integrity