CO-OP Student – IT Service Desk
- Information Technology
- Ottawa
- 4 Month Term
To apply, please forward your resume and cover letter by Nov 20, 2026
Be a part of an iconic and innovative Mint community where you will collaborate with insightful colleagues, gain work experience and foster positive relationships.
As part of the Information Technology team, you will learn to provide service desk support and contribute to preparing new computers, relocating equipment, and handling day-to-day tasks and calls.
Essential Duties and Responsibilities
What you will do
- Collaborate with Service Management team and other IT partners
- Install hardware and Windows applications
- Issue Apple iOS handheld devices
- Troubleshoot hardware and software issues
- Handle calls to the IT Service Desk on a rotational basis
- Contribute in team scrum sessions
- Manage IT asset inventory database
- Process IT e-waste for lifecycle management
- Document problems and resolutions
- Provide excellent customer service
Requirements
We are looking for students who
- Are registered as a student in an accredited academic institution attending post secondary studies in Computer Science (3rd or 4th year) or related areas
- Are enrolled in a co-op program and have availability to work full-time from January to April 2026
- Have the ability to communicate in both official language (English and French)
- Are legally eligible to work in Canada and can obtain and maintain a security clearance
- Are willing to develop customer service skills in a service desk environment
What makes you a strong candidate
- Good knowledge of Windows operating systems
- Good knowledge of PC hardware
- Good knowledge of Windows operating systems
- Good troubleshooting skills
- Physical ability to lift computer related equipment
What you will get
A caring Mint. You will join a diverse group of people committed to environmentally and socially responsible business practices. Your physical and mental well-being will be our top priority. Competitive salary, career development, and access to the employee and family assistance program are available to you. In-depth training, challenging projects and collaboration with passionate teams will be part of your experience at the best Mint in the world.
Application
The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully. In accordance with the Employment Equity Act, you are invited to voluntarily self-identify with one or more of the four employment equity groups (women, Indigenous Peoples, persons with disabilities and members of visible minorities) by sending your application to the confidential email, ee@mint.ca that is accessed only by the Human Resources section.
If you need accommodation at any point in the application or interview process, please let us know. We are committed to being an inclusive employer. For a confidential inquiry, simply email us directly at ee@mint.ca to make arrangements.
Selected candidates will be required to complete a background check facilitated by the Mint, in order to obtain Secret Clearance status.
Ready to mint your career?
Recruitment Timeline
Posting deadline: Submit your application by November 20, 2026
Evaluation and clearance process: November - December 2026
Expected contract time: January 4 – April 30, 2027
Please forward your resume to careers@mint.ca.
We look forward to receiving your application.