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Director, Technical Operations & Quality Systems

  • Technical Operations & Quality Systems
  • Ottawa
  • Permanent
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To apply, please forward your resume and cover letter by Aug 06, 2025

The Mint is hiring a Director, Technical Operations & Quality Systems who can thrive in a dynamic and inclusive environment.

Reporting to the Senior Director, Ottawa Manufacturing, the Director is responsible for establishing the strategic direction of the Ottawa Engineering, Quality Systems and Technical Services departments to ensure Ottawa Manufacturing is operating at optimum efficiency with world class technology and best practices. This role requires a strong leader to drive innovation, continuously improve manufacturing performance and establish strategic relationships with our technology partners. The incumbent is responsible for leading a team of approximately 75 people.

Essential Duties and Responsibilities

  • Lead the development and implementation of advanced technologies and solutions to improve safety, capacity, sustainability, quality, efficiency and identify new opportunities across Numismatic, Bullion, and Refinery operations.
  • Lead product engineering, ensuring alignment with customer expectations and operational capabilities.
  • Ensure engineering specifications and technical drawings for processes, equipment, tooling, products, and components are developed.
  • Ensure effective maintenance of infrastructure and equipment, implement predictive/preventive programs, and manage facilities planning, landlord relations, and emergency preparedness.
  • Lead budgeting ($22M) and capital investments ($6–10M) for Maintenance, Quality, Engineering, and Facilities to support growth and operational goals.
  • Ensure ISO 9001:2015 compliance, drive corrective actions, and champion continuous improvement, training, and cost reduction initiatives.
  • Build strong cross-functional relationships and external partnerships to enhance performance, support manufacturing targets, and deliver customer satisfaction.
  • Inspire team performance through coaching and feedback, and lead workforce planning, recruitment, and succession initiatives for the team.

This opening is to be filled on a hybrid working arrangement where you will be required to work from the Ottawa location a minimum of three days per week up to five days depending on operational requirements.

Requirements

Languages Requirements:

  • An advanced level of bilingual proficiency in both official languages (English / French) is required at the time of hire. If a bilingual candidate is not identified, other candidate language profiles may be considered in accordance with the Mint’s Staffing Policy.

Education & Designation:

  • University degree in Engineering, Business or a related field.
  • Professional Engineering licence is a strong asset.

Experience:

  • Minimum of 10 years of progressive management experience in a manufacturing environment.
  • Proven experience applying engineering principles, best practices, and emerging technologies to lead and drive innovation.
  • Demonstrated expertise in leading complex projects with strong project management skillsExperience working in a unionized environment is considered a strong asset.

Additional Qualifications:

  • Proven ability to motivate, coach and develop employees to foster a positive and inclusive work environment.
  • Excellent leadership, team building, negotiation and communication skills, with the ability to influence and drive change across an organization.
  • Excellent problem-solving abilities with a focus on innovative, data-driven solutions.
  • Ability to build strong, collaborative working relationships with a diverse group of stakeholders.
  • Strategic thinker with the ability to execute tactical initiatives effectivelyStrong organizational skills with the ability to manage priorities in a changing environment.
  • Expertise in lean manufacturing, Six Sigma, and continuous improvement methodologies.

Why the Mint?

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully. In accordance with the Employment Equity Act, you are invited to voluntarily self-identify with one or more of the four employment equity groups (women, Indigenous Peoples, persons with disabilities and members of visible minorities) by sending your application to the confidential email, EE@mint.ca that is accessed only by the Human Resources section. 

If you need accommodation at any point in the application or interview process, please let us know.  We are committed to being an inclusive employer. For a confidential inquiry, simply email us directly at EE@mint.ca to make arrangements.

What to Expect:

In order to be considered for an interview, please clearly demonstrate on your application how you meet the language, education and experience qualifications.  The additional qualifications may be assessed through interviews, exams, reference checks, etc.

Selected candidates will be required to complete a background check facilitated by the Mint in order to obtain a security clearance. 

Ready to mint your career?  Please forward your resume to careers@mint.ca by August 6, 2025. We look forward to receiving your application!

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