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Senior Program Manager, Training, Standards & Compliance – Security

  • Protective Services
  • Ottawa
  • Full Time
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To apply, please forward your resume and cover letter by Jan 29, 2023

The Royal Canadian Mint is hiring a Senior Program Manager, Training, Standards & Compliance – Security who can thrive in a dynamic and inclusive environment.

Reporting to the Chief Security Officer (CSO), the Senior Program Manager is responsible for to maintain a sustainable, fit-for-purpose training program for the Protective Services Officers (PSOs) in Ottawa and Winnipeg.

Essential Duties and Responsibilities

  • Ensure full compliance and maintain knowledge of evolving legal frameworks and regulations which govern use of force and training of the Mint PSOs.
  • Lead implementation of a risk-based approach to training which will enable the business of the Mint while enhancing the safety and security of staff, systems and facilities.
  • Ensure integration of Diversity, Equity & Inclusion (DEI) principles and values into all curriculum developed and delivered to the PSOs.
  • Maintain up-to-date knowledge of evolving threats in the private security environment to ensure continuous improvement and proficiency of protective security officers is enhanced and maintained.
  • Active leadership, management and administration of the PSO training program in Winnipeg and Ottawa.
  • Reviewing and assisting in the development and implementation of policies, procedures and protocols, and maintaining and developing operational relationships with local police and other security agencies and authorities, and vendors
  • Managing the training budget, including the development of business cases as may be required to ensure sufficient budget for training in maintained.
  • Performance management of Instructors, coaching and developing team members, and motivating the security team to improve operational standards.

Requirements

  • University degree in a related field.
  • 10 years experience in designing, developing and delivering security training programmes, conducting training needs analysis and measuring results.
  • 7 years progressive management experience, preferably in a unionized environment.
  • Solid experience developing and executing risk management strategies.
  • Solid experience and understanding of incident management principles.
  • Demonstrable experience in integrating DEI into a training curriculum.
  • Experienced in providing training in tactical skills to an advanced level in the use of firearms and physical restraint equipment and techniques.
  • Advanced knowledge of Scenario-based learning (SBL) to enable PSOs to implement and apply a risk-based approach to their roles, responsibilities and job functions.
  • Advanced knowledge of security and enforcement related legislation and relevant legal jurisprudence.
  • Well-developed leadership skills, calm demeaner, who exercises sound judgement, is fair, consistent and impartial when managing security staff.
  • Solid analytic and problem-solving skills to research and assess security operations including the ability to identify problems, generate alternatives, determine appropriate actions.
  • Ability to meet timelines while working on multiple tasks often under pressure and with shifting priorities.
  • Bilingualism required.

The health and safety of our employees is a top priority. The Mint has developed significant and rigorous safety protocols to address the COVID-19 pandemic.

At the Mint you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. We pay competitive salary and offer a range of benefits that support employees and their families. The Mint supports its employees by focusing on their growth and development. Selected candidates will be required to complete a background check facilitated by the Mint, in order to obtain Secret Clearance status. 

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully.  You are welcome to self identify with one of the four employment equity groups (women, Indigenous peoples, persons with disabilities and members of visible minorities) in your application.

If you need accommodation at any point in the application or interview process, please let us know; we are committed to being an inclusive employer. 

Ready to mint your career?

Please forward your resume to careers@mint.ca by January 27, 2023. We thank all candidates who apply, however, only those selected for further consideration will be contacted.

We look forward to receiving your application.